Reem Sharawy is a Salesforce Manager at PwC ETIC. She has over 10 years of professional experience in consulting/ developing on CRM solutions and automating business solutions. She supported numerous national and international clients on projects with different scopes. Reem is one of Salesforce trailblazers as she invented an offline solution for field service application. Reem has spent 4 years in Switzerland, where she completed her Bachelor degree. She holds 5 Cloud CRM certificates and a PMP certificate. Currently, she is pursuing her MBA at the AUC